Wallet bag

If you are not satisfied with a purchase on donailla.com, please email orders@donailla.com with your Order # and detailed explanation of why you would like to return your order (photos optional).
Products must be returned in good condition in their original packaging.
Donailla purchases can be returned by mail by following the return procedure described below.
We regret that we are unable to refund your original shipping charges.

We ship our Products worldwide from Cairo, Egypt.

Please take into consideration that it takes us 1-3 business days to prepare your package.

Shipping time:

Upon checkout, you will be able to see the different shipping methods and their times.

Shipping cost:

Shipping costs depend on your place of residence and a number of Products you purchase.

Upon checkout, you will be able to see your shipping costs.